RETURNS & REFUNDS

📋 RETURN POLICY

• • Orders cannot be cancelled. You can only return after delivery.
• • Returns must be requested within 24 hours of delivery
• • Photo evidence of the product and packaging is required
• • Valid reasons: damaged, wrong item, defective, missing parts, incomplete order
• • Changed mind — subject to review (item must be unopened)
• • Perishable/food items — not eligible for return
• • Return requests reviewed within 5–15 minutes
• • Once approved: pickup scheduled same day, item verified, then refund/replacement/coupon
• • Refund to bank: 1–3 business days · Wallet: instant · Coupon: instant
• • Excessive returns (3+ in 30 days or 20%+ rate) may restrict return privileges